Privacy Policy

1. Introduction

SyncFlow (“we”, “our”, or “us”), a product of Disruptive by Design, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business automation software and website.

We respect the privacy rights of our users and recognize the importance of protecting information collected about you.

2. Information We Collect

Personal Information: Name, email address, phone number, company name, and job title when you register or contact us.
Business Data: Information you input into the system regarding your inventory, tasks, employees, and sales. Note: We primarily process this data; you retain ownership.
Usage Data: Information on how you access and use the service, including device information, browser type, and log data.
Integration Data: Data from linked services like Google Workspace (Sheets, Drive, AppScript) and Microsoft 365 (Excel, SharePoint, PowerApps), strictly for the purpose of providing automation services.

3. How We Use Your Information

We use the collected data for the following purposes:

To provide and maintain the SyncFlow service.
To notify you about changes to our service.
To provide customer support.
To gather analysis or valuable information so that we can improve our service.
To monitor the usage of our service.
To detect, prevent and address technical issues.

4. Data Security

We prioritize the security of your data. SyncFlow is built on Google Cloud infrastructure, leveraging industry-standard encryption and security protocols. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Third-Party Services

Our service integrates with third-party providers such as Google (for Sheets/Drive/Auth), Microsoft (for Excel/SharePoint/PowerApps), and Meta (for WhatsApp). Your interaction with these third-party services is governed by their respective privacy policies. We do not sell your data to third parties.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Disruptive by Design
7c Mani Square, 164/1 Maniktala Main Road
Kolkata 700054, India
Email: sales@syncflow.co.in